One of the hallmarks of a professionally published book is the attention to the details. When my team designer Kerrie Lian designed the interior of my client’s book, she used several elements related to airplane pilots to carry a graphic theme throughout the book. The title of the book was: If the Customer’s the Copilot, You’re in the Wrong Seat. My client, Brian Dennis used a pilot metaphor when he wrote and self-published this book on customer service. Marty Petersen, our team illustrator created the stunning cover illustration of the interior of an airplane cockpit. Here is the front cover: This is the first chapter’s title page….